This is the sapphire build click once handler:

https://chrome.google.com/webstore/detail/mitek-sapphire-build-clic/lmcknneefbboddcmbaikdaljpkcnnoib



You will need to install it and download the utility that catches the clickonce events form sapphire:

https://cms.kovasolutions.com/KovaCMS2/RepDocFileHandler.ashx/1.211.221111/1020/0/AAAAAA%28%28/brZ4yp5id4KZaVidtJ20HbYl9r-HOPD6UaPUaXjMwiQ%28/0/0/SBChromeStartInstaller.exe


Ensure popups are not blocked for the following sites (for chrome visit chrome://settings/content/popups)

http://sapphire.mcbridehomes.com:80

https://sapphire.mcbridehomes.com:443